Terms and Conditions

Terms of Engagement and Class Information

Metodos de Aprendizagem Alternativa Unipessoal, LDA, SMMALZ (Singapore Math Methods, Activities & Learning) is an educational company based in Cascais, Portugal, offering a variety of math-focused learning experiences for students in Grades 1 to 8.Our services include private one-to-one mathematics tutoring, Singapore Math workshops, and exciting Escape Room–style Math Quests for ages 7 to 14, immersive, educational, and fun themed activities designed to bring math to life through problem-solving and hands-on exploration.

Alongside tutoring, we also utilise our professional training and qualified expertise to create these original games and learning experiences entirely from scratch, ensuring high-quality, age-appropriate challenges that develop real mathematical thinking. Every program is built around a clear set of grade-level objectives, tailored to meet the individual needs of each learner. Using the Singapore Math CPA approach (Concrete, Pictorial, Abstract), we focus on developing strong problem-solving skills, building mathematical confidence, and nurturing a genuine love for learning.

At SMMALZ, we believe that math should be exciting, accessible, and rewarding. Whether your child needs extra support or is ready to extend their skills, our lessons and workshops are designed to help them thrive. Our group lessons are delivered in five- to six-week cycles, each covering specific mathematical topics. Sessions are designed to be visual, kinesthetic, and highly interactive, helping students develop a deep conceptual understanding of the foundational principles of mathematics from Grade 1 onwards.
A considerable amount of time and care is invested in ensuring that students are engaged and consistently progressing. This includes the use of high-quality resources that are regularly reviewed and updated to reflect the most effective and current teaching practices.
If your child is currently enrolled in school, SMMALZ also offers tailor-made tutoring sessions to support homework and address any learning gaps or misconceptions immediately.

Expectations of Parents

Provide suitable conditions and encouragement at home to support your child’s learning and completion of homework.
Confirm the agreed location for individual lessons prior to the start date — sessions can take place either at your home or at SMMALZ’s base in Cascais.
Ensure your child is dropped off on time for each session (or a little earlier when required) and picked up promptly at the end of the session when specified, so that sessions can run smoothly and safely.
Keep the teacher informed of any concerns or upcoming assessments so that we can adjust lesson plans or include revision sessions as needed.
Sign and return the enrolment terms and consent form to confirm your child’s place in the program.

Resources

SMMALZ provides all resources required for each lesson.
Our materials are continuously updated in line with current research and best practices in mathematics education.
If your child requires help with school homework, they should bring their materials to each session.

Assessments

All lessons are delivered by a qualified and experienced teacher.
SMMALZ employs the Singapore Math approach, using the CPA (Concrete–Pictorial–Abstract) model for younger learners. For Key Stage 2 and above, we integrate HeyHi, an adaptive online tool from Singapore that helps identify and address misconceptions immediately.

Assessment for learning is central to our teaching. We use a combination of:

Math Universal Screener Tests for number sense
HeyHi adaptive assessments
Teacher observations and feedback

These allow us to provide parents with clear, detailed feedback and ensure each child’s learning is purposeful and measurable.

Fees

Math Quests and math enrichment Classes

€45 per participant applies to individual, one-off sessions only.
When a full-term program is offered, enrolment is for the entire 8-session package, priced at €350 per participant. Term programs run on set dates and include all scheduled sessions; individual session selection is not available. (These fees include taxes.)
This fee covers a session lasting anything between 1 to 2 hours, depending on the activity.
All materials and activities are included
Minimum of 6 participants and a maximum of 12 participants
Prior booking is required

Math Workshops

Minimum of 4 students, maximum of 8 per group
Each session lasts one hour
€140 per month for 4 sessions or €250 per month for 8 sessions (Subject to 23% VAT)
Invoices are issued monthly, in advance
Each student will be allocated a fixed slot
No refunds or fee reductions are available for missed sessions, ensuring your reserved space is maintained
Payment is due upon receipt of invoice
Persistent late or non-payment may result in termination of enrollment

Private One-to-One Lessons

Fees for individual sessions are provided following an initial consultation and evaluation, as these vary according to grade level, session length, and location.
Invoices are issued monthly, and amounts may vary based on school term lengths. School breaks are not billed.
Cancellations require a minimum of 48 hours’ notice. We will make every effort to arrange a replacement session where possible.
No refunds or reductions are available for missed sessions.
Payment is due upon receipt of invoice.
The fees of our private lessons are subject to 23% VAT.

Session Cancellations by SMMALZ

In the unlikely event that SMMALZ must cancel a session, an alternative date or make-up session will be offered. Should this not be possible, a credit or refund will be provided for that session only.

Behavior and Conduct

We expect all students to maintain respectful behavior throughout their lessons. Disruptive conduct that interferes with the learning of others may result in temporary or permanent withdrawal from the program.

Holidays and Breaks

Regular sessions will pause during school holidays unless otherwise agreed. Parents of children enrolled in our workshops, will be informed in advance of all scheduled term dates and breaks.

Data Protection and Privacy

SMMALZ respects your privacy and complies with GDPR regulations. Any personal information collected — including contact details, assessment data, or progress reports — will be used solely for educational and administrative purposes and will not be shared with third parties without your explicit consent.

Photography and Media Consent

At SMMALZ, we occasionally take photographs or short video clips during lessons, workshops, or events to celebrate learning achievements and promote our educational activities on our website, social media platforms, or printed materials.

We value the privacy and safety of all our students and will never publish any photographs, videos, or identifying information without prior written consent from a parent or guardian.

Parents or guardians will receive a Media Consent Form outlining how the images may be used and will have the option to decline consent at any time. If consent is withheld or withdrawn, no photographs or recordings of that child will be used in any promotional materials.

We ensure that all media content is used respectfully and in alignment with our safeguarding and data protection policies.

Liability

SMMALZ is not liable for personal injury, loss, or damage to property sustained during sessions conducted on-site or at a student’s home, except in cases of proven negligence.

Acknowledgment of Terms

By confirming your child’s enrollment or making a booking with SMMALZ, you acknowledge that you have read, understood, and agree to the terms outlined in this document. These terms remain in effect until replaced or updated in writing.