1. Introduction
At Singapore Math Methods, Activities & Learning (SMMAL), we are committed to protecting your privacy and ensuring that all personal information is handled securely, responsibly, and in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
This Privacy Policy explains how we collect, use, and safeguard your personal data when you or your child engage with our tutoring, workshops, or related services — both in-person and online.
2. Who We Are
SMMAL is an educational organization based in Cascais, Portugal, offering math tutoring, workshops, and enrichment programs for children aged 5–13.
If you have any questions or concerns regarding this policy, you can contact us at:
📧 Email: smpt@smmalz.com
📍 Address: Rua Da Paz, 2785-068, Cascais, Portugal.
3. Information We Collect
We collect only the information necessary to deliver our services effectively. This may include:
- Parent/Guardian Information: name, email address, phone number, billing details, and address.
- Student Information: name, age, grade level, school year, and relevant academic information.
- Learning Assessments: results from diagnostic assessments (e.g., HeyHi or Math Universal Screener) and teacher observations.
- Booking and Payment Information: session preferences, scheduling details, and payment records.
- Communication Records: emails or messages exchanged between parents and SMMAL staff.
We do not collect sensitive data unless it is necessary to provide tailored educational support, for example, information regarding learning difficulties such as dyscalculia, and only with explicit parental consent.
4. How We Use Your Information
We use the collected data to:
- Provide personalized tutoring and educational support to your child.
- Assess student progress and identify learning needs.
- Communicate scheduling, invoicing, and session updates.
- Maintain accurate business and accounting records.
- Comply with legal obligations and safeguard the welfare of our students.
We will never sell, rent, or share your personal information with third parties for marketing purposes.
5. Data Storage and Security
We take your privacy seriously and use secure digital and physical systems to protect your data.
- All digital data (e.g., assessments, reports, contact details) are stored on password-protected devices or secure cloud services.
- Any printed materials (e.g., assessments or feedback forms) are stored in locked cabinets accessible only to authorized personnel.
- We use secure payment platforms for all financial transactions.
Your data will only be retained for as long as necessary to fulfill the purpose for which it was collected, or as required by law.
6. Sharing of Information
Your personal data will only be shared with:
- Educational partners such as HeyHi Education (Singapore), for assessment purposes, and only with your consent.
- Schools or teachers, where collaboration is necessary for your child’s learning progress and with prior parental approval.
- Legal or regulatory bodies, if required by law.
We ensure all third parties comply with GDPR and handle data securely.
7. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you or your child.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your data, where applicable.
- Withdraw consent for data use at any time.
- Request a copy of your data in a portable format.
To exercise these rights, please contact us at smpt@smmalz.com. We will respond within 30 days of receiving your request.
8. Cookies
Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors use our website and allow us to enhance its performance.
You can adjust your browser settings to disable cookies if you prefer.
9. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be published on our website, and the “Last Updated” date will be revised accordingly.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle personal data, please contact:
📧 Email: smpt@smmalz.com
📍 Address: Rua Da Paz, 2785-068, Cascais, Portugal.
